They started as a small team that preferred Apple hardware for daily operations but noticed problems accumulated as employees came and went. Most Aeras clients have a similar story to tell. Where does a subject matter expert fit into all of this? “Since we could no longer meet our clients in person, we met them where they were: online,” says Collins. In today’s hybrid-remote working world, the need for mobile device management on Apple technology has never been more critical. The companies that struggled the most with this transition needed a plan of action for centrally managing Apple hardware. With the world-changing impacts of COVID-19, businesses and schools relied on a remote workforce to keep staff safe. “I do not and do recommend starting a business right before a global pandemic,” Collins jokes. Aeras helped a marketing agency scale through technology while tripling in size with remote users during the COVID-19 pandemic. By building upon the framework provided by Apple to its customers with services like Apple Business Manager and Apple School Manager and by working heavily within the Apple partner space, Aeras is challenging the traditional ideas of what a service provider can be. ![]() Customers of Apple technology typically are long-term fans due to the famous phrase, “It just works.” This mantra can be very accurate in the consumer space, but as a company’s hardware stack grows, so do the complexities.Īeras supports clients from every business vertical with a commonality: the defined need to securely and efficiently manage Apple hardware. This question is one of the most commonly asked of the Aeras team. At Aeras, we lead with empathy and understanding by creating relationships with users of Apple technology,” says Collins.ĭo I need outside assistance with my Apple IT? “My vision for Aeras was to create an inclusive company culture I want to be part of. As Apple technology becomes more prevalent, engaging a managed services provider with a deep-level understanding of supporting Apple hardware is becoming more necessary.Īeras Technologies was established to serve organizations that understand the value Apple hardware can bring, specializing in managing and deploying Apple hardware.įounded by CEO David Collins in 2019, the Florida firm has grown from a boutique Apple hardware installer servicing the greater Orlando metropolitan area to a hybrid-remote service provider covering the entire United States with a base of operations across the US Southeast. ![]() With the meteoric rise of Apple technology within Education, Enterprise, and SMB over the last several years, ecosystems supported by IT are becoming more diverse. They needed help but didn’t know where to turn.ĭoes this sound like a familiar scenario? They had an Apple IT ecosystem that was scattered, disorderly, and tripping up their business. The 3rd Eye is a marketing firm in the bustling Miami metro with a gigantic portfolio and an incredible talent base with seemingly limitless possibilities.
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